FAQ
Frequently Asked Questions (FAQ)
1. What is Yinzergear?
Yinzergear is your one-stop shop for all things Pittsburgh — aka the Burgh! We create original designs inspired by the Steel City and its legendary sports culture. Our mission is to unite Pittsburgh fans through apparel and gifts that showcase Yinzer pride with humor and heart.
2. What products do you offer?
We offer a wide range of Pittsburgh-themed products including T-shirts, hoodies, hats, mugs, and more. All designs are original and rooted in local pride. Popular items include the Burgh Dad T-Shirt, Yinzer Snapback Hat Mesh Back, and Khan Atrist Steelers GM Hoodie.
3. How long does shipping take?
Shipping preparation typically takes 4–11 business days. In-stock items ship sooner, while made-to-order items take a bit longer. Once shipped, delivery takes an estimated 1–7 business days depending on your shipping method.
4. What is your return policy?
If your item is misprinted, damaged, or defective, contact us within 30 days of delivery and we’ll make it right. For packages lost in transit, please submit claims within 30 days of the estimated delivery date. Unfortunately, we do not accept returns for buyer’s remorse — so please double-check your size and color before placing your order.
5. What if my package is returned due to an incorrect address?
If a package is returned due to an incorrect or insufficient address, we’ll work with you to get it resent. Unclaimed packages or repeated delivery failures may be donated to charity.
6. How can I contact you?
You can reach us anytime through our contact form or by email at sales@yinzergear.com. We’re always happy to help!
7. Do you offer any discounts?
Yes! Get 10% off your first order with code YINZER10 at checkout. It’s our way of saying welcome to the Yinzer family!
8. Where are you located?
Our distribution center is based at:
Yinzergear Fulfillment11025 Westlake Dr
Charlotte, NC 28273
But our love for Pittsburgh knows no borders — we proudly serve Yinzers nationwide.